Open Letter to Post Office Network Change Team
Re: the proposed closure of the Formosa Street, Harrow Road and Lisson Grove Post Offices
Ms Turner,
I write to oppose the closure of three post offices in the Parliamentary Constituency of Westminster North and to ensure that you are aware there is a case to answer for each of these branches.
Reasons not to close the Formosa Street, Harrow Road and Lisson Grove Post Offices
1) For small post offices, each with two serving positions, these branches serve a substantial number of customers every week (Formosa Street 1000-1499, Harrow Road 1000-1499 and Lisson Grove 1500 – 1999).
2) These post offices provide vital services to people living in deprived areas; their closure will have a devastating effect on some of our most vulnerable residents and significantly inconvenience the entire community.
- The post office on the Harrow Road serves the Warwick Estate. Many people in this area do not have a bank account and the presence of a post office in the local community is a lifeline for them.
3) Following the closure of the Clifton Road Post Office in 2005, residents were assured that Formosa Street would remain open. This blatant breach of trust has led to uncertainty amongst local residents regarding the long term security of the post offices nominated as alternative branches in this round of closures.
4) Westminster North has a very high population turnover and the census figures from 2001 cannot be treated as reliable. It has been indicated that the closure of the Formosa Street post office may not adhere to the government’s access criteria. Any decision to close this branch will therefore be open to legal challenge.
Flaws in the consultation process
1) The post office access reports are based on misleading data and do not reflect the reality on the ground.
- This was highlighted when, in the face of sustained local pressure, the alternative branches for Formosa Street were changed. The proposed alternatives were clearly unacceptable and the suggested replacements are not much of an improvement.
i) The Kilburn Park branch has no other shops or local facilities around it and therefore does not represent a natural journey for Formosa Street customers. Local residents will have to travel a significant distance with the sole purpose of using the post office.
ii) To use the branch at Edgware Road, residents have to cross several main roads in order to visit a post office already overwhelmed with customers that regularly requires people to queue for more than forty minutes. Edgware Road has already been earmarked to take up the excess from the closure of Lisson Grove.
2) The Government has issued a request to freeze the consultation period for the duration of the London Mayoral Election; post office closures are a politically sensitive issue and Labour are worried that it could become an election liability. The nature of any freeze in consultation must be made public and the consultation period must be extended accordingly.
3) The viability of Edgware Road as a sustainable alternative branch for customers of both the Lisson Grove and Formosa Street post offices is questionable. The consultation period for the Lisson Grove post office should be extended following the changes to the Formosa Street branch access report.
Finally, priority must be given to the support that residents have demonstrated for their local post offices during the decision making process.
I look forward to receiving your response in the near future.
Yours sincerely,



